Freitag, 28. Februar 2014

Brand Personalities or User Stereotypes ???

Doing the assigned reading for the Consumer Behavior class the other day, a specific paragraph caught my attention...  
Brand Personality (Solomon, p223). The paragraph refers to a survey starting  a description of an "apple-holic", characterising the average apple device user as an unkind person with little empathy. Apple users are a “selfish elite” (Solomon, p223). The typical apple user /lover is a wealthy, well-educated, power-hungry, over-achieving, sophisticated, self-centered 30-50-year-old workaholics with an overwhelming interest in business and finance.

For a person convinced of the greatness of the Macintosh software and the quality of its apple devices (owning an ipod, iphone and a macbook) strong words to read in a college textbook... of course not the opinion of the author, but still.
Am I this described person, or will I become one of this characteristics one day only because my first mp3-player was an ipod and my first laptop a macbook? Well... obviously, this description is more a stereotype than the average reality.

With this picture of the typical user of this well-known American product in mind, I browsed through the web and found an interesting description of the typical user of a very well-known German product... the stereotypical BMW driver.
Actually there exist scientific research on this. The author Inga Kastens published a book in 2008 about linguistic branding: the language of brands - development, implementation and potential impacts of the branding approach.
In her book, Kastens (2008, p206) describes the stereotypical BMW driver like the following…
 

Gender:             BMW drivers are generally men – the stereotype man with the following
                          characteristics: logical, rational, loves competition, future oriented.

Style of driving: BMW drivers like driving and as often as possible. They have a general 
                          interest in cars, drive offensive, fast as well as reckless and risk causing an
                          accident.


Job:                   BMW drivers are generally young and carrier-oriented, are able to assert
                          themselves and do not mind to dislodge another person if necessary to
                          satisfy their needs and reach their goals.

Lifestyle:            BMW drivers place high value on their image and lifestyle. They are
                          spoiled, sophisticated and like to treat their self with nice and expensive
                          things. 

That must feel as bad to a passionate BMW driver as the statement about apple users in the textbook to a apple lover... one thing they both have in common: the brand personality - the person becomes the product and the product becomes the person. The user kind of adapts the humanized characteristics of the product he/she uses

I even found some cartoons and an interesting video supporting the 
stereotypical BMW driver's characteristics...

'Give it a rest, man!  Chip-tuning does nothing!!'

'Move aside you ass!
Otherwise I'll shove your trunk in your glovebox!
OK, Ill take this one.'

'I'm glad he found a shady spot!' 
 
'Hey!  What the heck is the matter now?  Who's the BMW driver here?' 
 
Feel free to continue photographing! 
It's important he gets used to the photoflashes (speed trap camera)!'

  
'BMW drivers!  I'm already driving too fast, but he still wants to pass!'
   
'My new distance warner!  If I fall back more than two meters, it beeps!' 

'If I didn't have these new snow tires, we'd be pretty screwed!' 
 
Sign on roof: 'driving school'
speech bubble: 'No!  Don't do that Mr. Mueller!! First the blinker than the flasher!



Freitag, 7. Februar 2014

NFL Super Bowl - More than just Football



My last incisive American experience has been the NFL Super Bowl between the Denver Broncos and the Seattle Seahawks. 

After the game, I looked for some interesting facts and numbers regarding the Super Bowl, which could be interesting from a Consumer Behavior, Advertising and Marketing point of view.

I was surprised to shocked how much money is spent and how much the viewers consume in connection with a 3.5 hours sports game…
 

 
General:
  • Public spending on an average new football stadium costs between $500 million to $600 million. 
  • Average viewer (home and in the stadium) spent $68.27 on the Super Bowl on game-day for food, team clothing, decorations and televisions (blogs.wsj.com)
  • Total spending $12.3 billion (blogs.wsj.com)
  • That means theoretically: A city could recoup its stadium’s cost by hosting one Super Bowl (blogs.wsj.com)
  • Players on the winning team get paid $92,000 each
  • Players on the losing team get $46,000 each (accountingweb.com)
  • Value of a Super Bowl ring: Depending on the price of gold, it’s worth about $5,000 (but priceless in bragging rights) (accountingweb.com)
  • New NFL record in Super Bowl merchandise sales of more than $200 million, incl. all items of the Super Bowl mark (sportsbusinessdaily.com)
  • More than $21.6 million in about 202,000 Super Bowl-related fake items (football jerseys, caps and other merchandise), shut down of illegal websites and in dozens of arrests in a crackdown on Super Bowl counterfeiters (startribune.com)
  • Advertisers pay about $4 million for a 30-second Super Bowl spot - pretty cheap for each pair of eyes of 120 million viewers, reached all at once ($35 to reach 1,000 people) (theatlantic.com) 
  • Super Bowl advertisers had 6.2 times as many social mentions on Feb. 3 as they did for their 30-day average. The term "Super Bowl" got 4.9 million mentions, more than 20 times its average. (adage.com)
  • Social Mentions (blogs, Facebook, Twitter, G+, Tumblr, Reddit, and YouTube) of 5 strongest advertisers
    Coca Cola
    , with "It's Beautiful" and "Going All the Way" spots got 169,013 mentionsFord earned 164,300 mentions
    Chevrolet
    , with its cow love "Romance" spot, garnered 150,161 mentions
    Doritos
    ' "Crash the Super Bowl" earned 122,045 mentions
    Movies 
    promoted during the Super Bowl could expect a 40 percent bump on ticket sales (theatlantic.com)

Food:
  • Chips were the most popular food item consumed during the Super Bowl, between 2008 and 2013. (dailyfinance.com)
  • On the day of the Super Bowl approximately 22% of people consumed chips, followed by pizza (18%), soup (16%), alcohol (13%), candy (8%), chicken wings (6%), cheese (5%), nuts/seeds (5%), and chili (1%).  (dailyfinance.com)

At the stadium:
  • The most expensive Super Bowl tickets this year cost $2,600 – new record (zerohedge.com)
  • Stadium visitors (about 82,529 in total) spent an average of $94.60 p.p. on food and drinks, and $141.75 including merchandise (deadspin.com)
  • More than $11.7 million spent on 4,500 cheesesteaks, $16 a piece (deadspin.com)
  • High-end meals: 5,000 oysters, 2,500 prawns, 1,000 pounds of lobster tail, $20,000 worth of caviar (deadspin.com)
  • Hotels:
    Cheapest room whithin 5 miles around stadium: $133 a night (85% more that usual nightly rate of $72)
    Four Seasons
    in Manhattan: $1,150 a night (82% more than the normal $633)
    (zerohedge.com)
  • Flight tickets:
    Denver - New York return = $480 (increase of 196%)
    Seattle - New York return = $752 (129% inflation rate)
    (zerohedge.com)